Returns & Exchanges
At Wellington Apothecary, we want you to be completely satisfied with your botanical ritual. If a product is not right for you, we offer returns on unopened and unused items within 30 days of purchase.
Return Process
- 1.Initiate Your Return
Contact our customer care team via email with your order number and the reason for your return to receive a return authorization.
- 2.Prepare Your Package
Carefully pack the unused items in their original glass bottles and packaging to ensure they are protected during transit.
- 3.Ship to Our Dispensary
Affix the provided return shipping label and drop the package off at your nearest postal service location.
- 4.Receive Your Refund
Once our herbalists inspect the returned items, we will process your refund to your original payment method within 5-7 business days.